Shipping and Delivery Policy

Shipping & Delivery Policy (Tokyo Sole)

Shipping & Delivery Policy

At Tokyo Sole, we aim to deliver your orders in a timely and efficient manner. Please read our shipping policy carefully before placing your order.

 

 

Order Processing

  • All orders are processed within 1–3 business days

  • Orders are not processed on Sundays or public holidays

  • Once your order is shipped, you will receive a confirmation via SMS/Email

 

 

Shipping Time

  • Estimated delivery time: 5–7 business days across India

  • Delivery time may vary depending on your location

  • Remote areas may take slightly longer

 

 

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • We may offer free shipping on selected orders or promotions

 

 

Order Tracking

  • Once shipped, tracking details will be shared with you

  • You can track your order using the provided tracking link

 

 

Delays in Delivery

  • Delays may occur due to high order volume

  • Courier partner issues may impact delivery timelines

  • Weather or unforeseen circumstances can also cause delays

 

 

Incorrect Address

  • Please ensure your shipping details are correct

  • Tokyo Sole will not be responsible for delays or losses due to incorrect address

 

 

Undelivered Orders

  • If an order is returned due to failed delivery attempts, we may contact you for re-shipment

  • Additional shipping charges may apply

 

 

Damaged or Missing Items

  • If you receive a damaged or incorrect product, contact us within 48 hours of delivery

  • Share photos/videos for quick resolution

 

 

Contact Us

For any shipping-related queries, contact us at:
 tokyosole.com@gmail.com